Frequently Asked Questions
When are you available for photoshoots?
I generally only have weekend availability and sometimes will have spots available on weekdays in the afternoon. Let's set up a time to talk about your session needs and find a date and time that works best for you!
What areas do you work in?
I only do On-Location Sessions in the following counties in TN:
Note: 2020/2021 - I will not be able to book any out of state sessions this year. I apologize for the inconvenience.
What happens once we book a session?
At your in person consultation we will discuss locations and the desired style you are looking for or if you want a studio session. A non-refundable Session Fee will be required hold your session date.
Once your order comes in, I will call you to set up a time for you to come pick up your artwork. If you chose to have something framed, we will schedule a framing appointment. Please note that custom framed pieces take an additional 3-4 weeks.
What is your Cancellation Policy?
If you decide to cancel services with Baine Images for what ever reason, my Session Fee is non-refundable. You can reschedule your session up to 2 times at no additional charge if you give me at least 48 hours of notice of Rescheduling.
What is your Reschedule Policy?
If for what ever reason your session date needs to be rescheduled, I will do everything in my power to work with your new date at no extra charge up to 2 times. If the new date conflicts with date already booked with Baine Images, I apologize for the inconvenience but must honor bookings on a first come, first serve basis. If I am unable to re-book your session, the Session Fee is non-refundable.
Do you have a Referral Program?
Yes, I do have a referral program! The best compliment you can give your photographer is a referral and I like to reward clients that refer me with a thank you gift of a gift voucher that can go towards the session fee or artwork of their next session!
Do you have a Studio?
I have a studio in Erin, TN. For more information visit My Studio Page!
What if the weather is bad on the day of our session?
If you have a studio session then no need to worry about the weather! Come on in!
Do you offer discounts or Promo Codes?
-I do occasionally offer discounted sessions or have giveaways on my facebook page. Be sure to like Baine Images on facebook to stay up to date on these!
What type of Photography do you do?
I am a Portrait & Family Photographer.
What is your Birthday Club?
Join my Birthday Club by letting me know your birthday during your Ordering Appointment! You will be automatically signed up for my E-Newsletter when you sign up for the Birthday Club.
Can I opt out of having my session on Facebook?
Absolutely! I have a Social Media Exception in the contract. If you do not want your images on Facebook or Instagram, simply check that box and I will not post them on Social Media.
What if I am Late or a No-Show to my Session?
I usually show up to sessions early and will stay 20 minutes after the beginning of your session to wait on you. If it has been 20 minutes and I have not heard from you, then it is considered a no-show. If you are a no-show to your session with Baine Images for what ever reason, the entire Session Fee is non-refundable.If you are late, your session will still end at the specified time in your contract. Please try to show up 5-10 minutes early to make sure we have the entire session time to capture your memories!
What does it mean that you are "Newborn Certified"?
I have taken extensive training and CPR courses to be certified in Newborn Photography and to make sure that your baby is safe in any of the poses that we put him/her in. Safety is my #1 priority with your bundle of joy.
What is Included in Your Session Fee?
I offer a Boutique Photography Experience and work to create artwork for your walls that can be passed down from generation to generation.
Do you donate to or support charities?
Yes! I love working with charities. If you run a legal charity, please call me or email me to let me know more about your and how I can help you raise money.
Do you take Payment Plans?
Yes! I want to make sure that you get what YOU want from the session. I will work with you to set up a payment plan with 0% interest if you would like that option.