Question 1

When are you available for photoshoots?

Answer

I generally only have weekend availability and sometimes will have spots available on weekdays in the afternoon. Let's set up a time to talk about your session needs and find a date and time that works best for you!

Question 2

What areas do you work in?

Answer

I only do On-Location Sessions in the following counties in TN: -Houston County -Stewart County -Montgomery County -Henry County -Humphrey's County Any area outside of this but still in TN will need to be discussed and will have a travel fee. Any area outside of TN will have a travel fee of at least $800.

Note: 2020/2021 - I will not be able to book any out of state sessions this year. I apologize for the inconvenience.

Question 3

What happens once we book a session?

Answer

At your in person consultation we will discuss locations and the desired style you are looking for or if you want a studio session. A non-refundable Session Fee will be required hold your session date. On the date of your session, we will book an Ordering Appointment for you to come back and view your photos. I will present them to you in a slideshow movie and I will walk you through them while we will pick out the ones you can't live without!

Once your order comes in, I will call you to set up a time for you to come pick up your artwork. If you chose to have something framed, we will schedule a framing appointment. Please note that custom framed pieces take an additional 3-4 weeks.

Question 4

What is your Cancellation Policy?

Answer

If you decide to cancel services with Baine Images for what ever reason, my Session Fee is non-refundable. You can reschedule your session up to 2 times at no additional charge if you give me at least 48 hours of notice of Rescheduling.

Question 5

What is your Reschedule Policy?

Answer

If for what ever reason your session date needs to be rescheduled, I will do everything in my power to work with your new date at no extra charge up to 2 times. If the new date conflicts with date already booked with Baine Images, I apologize for the inconvenience but must honor bookings on a first come, first serve basis. If I am unable to re-book your session, the Session Fee is non-refundable.

Question 6

Do you have a Referral Program?

Answer

Yes, I do have a referral program! The best compliment you can give your photographer is a referral and I like to reward clients that refer me with a thank you gift of a gift voucher that can go towards the session fee or artwork of their next session!

Question 7

Do you have a Studio?

Answer

I have a studio in Erin, TN. For more information visit My Studio Page!

Question 8

What if the weather is bad on the day of our session?

Answer

If you have a studio session then no need to worry about the weather! Come on in! If your session is set to be at a different location and it is raining or the weather is bad, I will message you the morning of your session to let you know what is going on and see if you want to reschedule or if we need to delay the session to later in the day in hopes that the weather lets up. Let's cross our fingers for a beautiful day though!

Question 9

Do you offer discounts or Promo Codes?

Answer

-I do occasionally offer discounted sessions or have giveaways on my facebook page. Be sure to like Baine Images on facebook to stay up to date on these! -My Referral Program offers gift vouchers as Thank You Gifts! -Join my Birthday Club List! -Email me about Active Military & First Responder Discounts! The only way to get "Promo Codes" for future sessions is by the 4 possibilities above!

Question 10

What type of Photography do you do?

Answer

I am a Portrait & Family Photographer. I specialize in: -Family -Maternity -Children -Couples -Anniversary -Fun Themed Mini-Sessions -Newborns I do not photograph weddings. I understand that weddings are such an exciting time for you and your family, but I leave Wedding Photography up to photographers that Specialize in Weddings. If you would like the information of a local Wedding Photographer that I know, please email me and I will send you her information.

Question 11

What is your Birthday Club?

Answer

Join my Birthday Club by letting me know your birthday during your Ordering Appointment! You will be automatically signed up for my E-Newsletter when you sign up for the Birthday Club. Birthday Club Members will receive a Special Birthday Gift during their Birthday Month at the address provided! To remain in good standing as a Birthday Club Member, members must not go more than two years without booking a session. If you are no longer a Birthday Club Member due to going over the two year limit, you must book a session and request to be signed up again for the Birthday Club during your Ordering Appointment for that session.

Question 12

Can I opt out of having my session on Facebook?

Answer

Absolutely! I have a Social Media Exception in the contract. If you do not want your images on Facebook or Instagram, simply check that box and I will not post them on Social Media. The only exception to this is if you signed up for a Model Call. All Model Calls must allow their photos to be shared on Social Media.

Question 13

What if I am Late or a No-Show to my Session?

Answer

I usually show up to sessions early and will stay 20 minutes after the beginning of your session to wait on you. If it has been 20 minutes and I have not heard from you, then it is considered a no-show. If you are a no-show to your session with Baine Images for what ever reason, the entire Session Fee is non-refundable.If you are late, your session will still end at the specified time in your contract. Please try to show up 5-10 minutes early to make sure we have the entire session time to capture your memories!

Question 14

What does it mean that you are "Newborn Certified"?

Answer

I have taken extensive training and CPR courses to be certified in Newborn Photography and to make sure that your baby is safe in any of the poses that we put him/her in. Safety is my #1 priority with your bundle of joy.

Question 15

What is Included in Your Session Fee?

Answer

I offer a Boutique Photography Experience and work to create artwork for your walls that can be passed down from generation to generation. My Session Fee reserves your time/date for your session and includes the creation fee as well as a $50 Print Credit*. On the day of your session we will book an Ordering Appointment that is two weeks later where you can purchase Prints and Artwork for your home or as gifts to your loved ones. The Session Fee does not come with any products or digitals. Social Media Sharing Images are Provided on a USB with All Print/Art Orders. *The Print Credit comes with my regular sessions. This does not apply to Promotional, Model, and Giveaway Sessions unless otherwise specified.

Question 16

Do you donate to or support charities?

Answer

Yes! I love working with charities. If you run a legal charity, please call me or email me to let me know more about your and how I can help you raise money.

Question 17

Do you take Payment Plans?

Answer

Yes! I want to make sure that you get what YOU want from the session. I will work with you to set up a payment plan with 0% interest if you would like that option.

Frequently Asked Questions